The Cottages Assisted Living and Memory Care was recently awarded the “National Bronze – Quality to Commitment Award,” during the American Health Care Association/National Centers For Assisted Living 68th Annual Convention and Exposition held in Las Vegas, Nevada.
The Cottages was the only Long Term Care or Assisted Living in Idaho to receive the Bronze award. Nicole Ellis, Boise Cottages Administrator lead the process.
The National Quality Award Program by AHCA/NCAL spotlights providers across the country that have demonstrated their commitment to delivering quality care for seniors and persons with disabilities.
Implemented by AHCA/NCAL in 1996, the National Quality Award Program is centered on the core values and criteria of the Baldrige Performance Excellence Program, which is the foundation of the metric-based AHCA/NCAL Quality Initiative. The program assists providers of long term and post-acute care services in achieving their performance excellence goals.
The program has three levels: Bronze, Silver, and Gold. Providers begin the quality improvement process at the Bronze level, where they develop an organizational profile with essential performance elements such as vision and mission statements and an assessment of customers’ expectations. Bronze applicants must also demonstrate their ability to implement a performance improvement system. Trained Examiners review each Bronze application to determine if the center has met the demands of the criteria. Recipients of the Bronze – Commitment to Quality Award may now move forward in developing approaches and achieving performance levels that meet the criteria required for the Silver – Achievement in Quality Award.
We are so proud of our team and the continued commitment to provide quality care and enriching moments for our residents!
To learn more about The Cottages Assisted Living and Memory Care call 208.475.1805 or visit our website at www.TheCottages.biz.